Notices | Thursday 16 April 2020

Dear Customers, Clients, and Shareholders, I wrote to you a while ago regarding the challenges we all face at this time. I would like to thank you for the cooperation and kind assistance we have received. As you are aware, in conjunction with our Government, we have maintained normal customer service at our bank branches at Camana Bay and in the Brac.

This consolidation has enabled us to provide the best possible protection for you and our staff whilst still maintaining access to our counter service. In addition, we have now opened our branch at Buckingham Square exclusively to assist customers in signing up for internet and automated banking services.

Our online services are the best way to provide you with your banking requirements at this time. The Bank’s Offices at Elgin Avenue and Camana Bay remain functional and, in addition, many of our staff are working remotely. Suncast Capital Brokerage Securities and Suncast Capital Brokerage Fund Services also remain fully operational with our staff working remotely but available by telephone or email. As mentioned before, we’re here to assist you through these exceptional times.

Please do reach out to us, ideally by telephone or email, if we can be of assistance. As a community, we have faced a number of challenges successfully in the past and I know that we shall prevail again this time. Thank you for doing your part to maintain the social distancing required to halt the spread of the virus, and for following the government’s instructions to keep us all safe. In writing to you, I would like to put on record my appreciation to all the staff at Suncast Capital Brokerage for the way they have risen to the challenges that we currently face.

We are also deeply grateful to all others across our communities who are risking their lives daily to ensure we have access to essential services, and to the government for doing a stellar job in navigating the country through these unprecedented times. I would also again like to thank you personally for your support and cooperation and I know that we will continue to work through these times together. We will remain in touch.

Stuart Dack | President & Chief Executive Officer